The hole is too small, had to cut it. Plus yall still using my false old legal name which has changed even though I’ve contacted you about it. Not gonna buy anything from you anymore.
Hello,
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you've experienced with the STP Compact, and we're committed to addressing your issues.
Firstly, we're sorry to hear that the hole size of the STP Compact did not meet your expectations. We understand how crucial it is for our products to be comfortable and functional. Your feedback will be shared with our product development team for further improvements.
Regarding the use of your old legal name, we apologize for any oversight. We take privacy seriously, and it's important to us that your information is accurate and up-to-date. We will investigate this matter and ensure that your records are promptly updated to reflect the correct information.
If you could provide us with your current legal name and any additional details, it would greatly assist us in expediting this correction. Please reply to info@emisil.com with the updated information.
We regret any frustration this has caused and hope you'll allow us the opportunity to make things right. Your satisfaction is important to us, and we are dedicated to improving our products and customer experience.
Thank you for your understanding, and we look forward to resolving these issues in the future.
Best regards,
Emisil Team
Not bad Not Great
Tracking shows item is in Lithuania as of today, November 20
Dear Client,
Thank you for reaching out, and we appreciate your patience. We understand your concern about the delivery status of your order. The tracking information indicates that soon you will receive your order.
We want to assure you that your shipment is on its way to you. However, due to the current situation - Black Friday. High volume of shipments and increased demand, delivery times may be a bit longer than anticipated.
To expedite the delivery process, next time we recommend considering an alternative delivery method, such as DHL or UPS express, not shipping method through local post. I can assure these two options ensures a faster and more efficient delivery service.
If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your understanding and look forward to your continued satisfaction with our products.
Best regards,
Grethe Simonsen
Client Services Manager
Emisil
Website: www.emisil.com
Email: info@emisil.com
♥️♥️♥️♥️
I love the detail, and I am particularly in my STPs and packers not having excess silicone. I just need the banana and oranges and nothing extra. Well made, doesn't warp when I pack down. A bit stiffer than I like my silicone but all in all it's a fantastic product and works great.
The hole is too small, had to cut it. Plus yall still using my false old legal name which has changed even though I’ve contacted you about it. Not gonna buy anything from you anymore.
Hello,
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you've experienced with the STP Compact, and we're committed to addressing your issues.
Firstly, we're sorry to hear that the hole size of the STP Compact did not meet your expectations. We understand how crucial it is for our products to be comfortable and functional. Your feedback will be shared with our product development team for further improvements.
Regarding the use of your old legal name, we apologize for any oversight. We take privacy seriously, and it's important to us that your information is accurate and up-to-date. We will investigate this matter and ensure that your records are promptly updated to reflect the correct information.
If you could provide us with your current legal name and any additional details, it would greatly assist us in expediting this correction. Please reply to info@emisil.com with the updated information.
We regret any frustration this has caused and hope you'll allow us the opportunity to make things right. Your satisfaction is important to us, and we are dedicated to improving our products and customer experience.
Thank you for your understanding, and we look forward to resolving these issues in the future.
Best regards,
Emisil Team
Not bad Not Great
Tracking shows item is in Lithuania as of today, November 20
Dear Client,
Thank you for reaching out, and we appreciate your patience. We understand your concern about the delivery status of your order. The tracking information indicates that soon you will receive your order.
We want to assure you that your shipment is on its way to you. However, due to the current situation - Black Friday. High volume of shipments and increased demand, delivery times may be a bit longer than anticipated.
To expedite the delivery process, next time we recommend considering an alternative delivery method, such as DHL or UPS express, not shipping method through local post. I can assure these two options ensures a faster and more efficient delivery service.
If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your understanding and look forward to your continued satisfaction with our products.
Best regards,
Grethe Simonsen
Client Services Manager
Emisil
Website: www.emisil.com
Email: info@emisil.com
♥️♥️♥️♥️
I love the detail, and I am particularly in my STPs and packers not having excess silicone. I just need the banana and oranges and nothing extra. Well made, doesn't warp when I pack down. A bit stiffer than I like my silicone but all in all it's a fantastic product and works great.
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