Order Cancellation, Returns and refunds

Order cancellation
7.1. If production process is started. Buyer can not cancel his order. 7.2. Production process starts, after UAB SILFORMA receive order and payment. After buyer place his order UAB SILFORMA send an email of order confirmation. If, for any reason, the buyer does not receive an automatic notification, it does not change the agreement between the buyer and seller. 7.3. Buyer can cancel his order and stop the production process of your product or products. But UAB SILFORMA is not obliged to return money back. When you make your order, please make sure that everything you understand correctly. 7.4. All our products is handmade, specially commissioned or personalized goods. Everything is handmade, production process takes 2-3 weeks. Each penis prosthetic is like a work of art. Technology required knowledge and talent. Artist team decide which color choose for wrinkles, points, pimples, veins, together color create transition from lighter to darker, color shade, etc.
Exception for already made products.
You may cancel contract to purchase a product or products at any time within 7 working days after the day you received the relevant product or products. If you purchase product or products from Already made* category in www.emisil.com web store. 7.6. The product shall not be damaged by the Buyer; 7.7. The item shall not be used before and its marketable appearance (its labels shall be intact, protective screens shall not be removed, etc.) shall not be lost (this item shall not be applicable when the item being returned is of low quality); 7.8. The item being returned must contain all the same elements of the set as it was received; 7.9. When returning the item, it is necessary to submit the acquisition document thereof, the warranty card (if it has been issued) and to fill in the return document. 7.10. The Seller shall be entitled not to accept the goods being returned by the Buyer, if the Buyer fails in complying with the procedure applicable to returning of the goods as specified in the present Article.
Returns can be sent to this address:

UAB SILFORMA,
Raudondvario pl 78, 47182, Kaunas,
Lithuania, EUROPEAN UNION.

+370 (603) 53 075

Once again all Emisil team would like to say thank you for understanding. All our products is handmade, specially commissioned or personalized goods. Everything is handmade, production process takes 2-3 weeks. Each penis prosthetic is like a work of art. Technology required knowledge and talent. Artist team decide which color choose for wrinkles, points, pimples, veins, together color create transition from lighter to darker, color shade, etc.